Privacy Policy

This Privacy Policy explains how Astrabyte Solutions (“Astrabyte Solutions”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website or contact us about our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide to us

• Your name, business email, phone or WhatsApp number, and company name.
• Details you share through our contact, quote, or consultation forms, including your inquiry type, project stage, budget, timeline, and project description.
• Any files or documents you choose to upload when requesting a quote.
• Any other information you voluntarily provide when communicating with us.

Information collected automatically

• Usage data such as pages visited, time spent, referring pages, browser type, device information, and approximate location.
• Cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Information

• To respond to your inquiries, quotes, and consultation requests.
• To provide, operate, and improve our services and website.
• To communicate with you about projects, proposals, and support.
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, hosting, analytics, or communication tools), strictly to the extent necessary and under appropriate confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.

4. Visitors in the European Economic Area

If you visit from the EEA, we treat analytics and advertising cookies as optional. On Europe-prefixed pages we ask for a choice before loading those cookies. You can use the essential-only option. This page describes our practices; it is not legal advice and is not a claim of certification.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our quote page.